Who & What is HealthChoice?
Statutory Authority
HealthChoice™ maintains offices in Madison and Neenah, Wisconsin and Minneapolis, Minnesota. CareQuest Incorporated is the exclusive and optional long-term care and eldercare care-planning service affiliate for HealthChoice. CareQuest® is authorized to conduct business throughout the United States.
For information contact HealthChoice™: 800-334-7988 or email info@healthchoice.com.
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Operating Experience
HealthChoice™ Long-term Care Financing and Care-planning Assistance service began operations in 1985 as the government and special group employee long-term care solutions division of its parent, Equisource Corporation. Today, HealthChoice™ operates primarily as a long-term care financing and care-planning program for government and private sector employers, employees, and association members.
HealthChoice™ and its parent insurance organization enroll and service thousands of long-term care insurance policy holders in Wisconsin and across the nation. In order to maintain high standards of quality and appropriate client suitability, HealthChoice™ selects the insurance companies it represents carefully. In addition, HealthChoice™ through its optional CareQuest® program has established over 360,000 employees and families access to one ofCareQuest® long-term care / eldercare assistance solutions.
Value Added Services for the Entire Family
HealthChoice, through its CareQuest® affiliate, maintains the largest unbiased database of care service providers and facilities in the nation. As an optional service, HealthChoice™ can provide all clients with CareOptionsOnLine® (COOL.net). COOL is a comprehensive, on-line care planning Web site that contains resources to help people plan for and cope with everything from a new baby or a student who needs a doctor while she is away at school to caring for an aging parent.
In addition, once an employee, association member or eligible extended family member purchases a long-term care insurance plan through HealthChoice™ he is upgraded with toll-free direct and unlimited professional assistance to CareOptionsOnLine. The entire extended family allowed access to both the care planning web site and professional assistance regardless of purchase history.
Professional Staff
HealthChoice provides some of the best assistance in the field withCareQuest® counselors. They are available 24 hours per day through the Plus helpline, and ten hours per day through the Basic helpline. Our counselors are credentialed professionals with a required minimum two years experience. Generally, members of our Plus staff average seven years experience in their field with many carrying multiple credentials. Below is a sampling of common staff and network credentials:
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Broad-based Community Support
HealthChoice™ and CareQuest® are used effectively by private sector employers, state, local and municipal governments along with unions and retiree organizations. This service substantially reduces employer productivity loses by assisting employees and families with services and representation throughout the country. We are recognized leaders in our field and our unique concepts, studies and reports have been featured and/or reported by: The Washington Post, Business Week Magazine, ADL Digest, Kiplinger Financial Magazine, Best's Review, Long Term Care Review, The National Underwriter, Compensation & Benefit Review, Employee Benefit News, Mr. Long-Term Care, Market Place Magazine, Public Broadcasting and many local and national newspaper services.
This page was last modified: 01/18/2007